Passionate about satisfying customers' demands
At the Silicon Group, we prioritize prompt delivery, implementing safety measures, and providing real-time tracking on your cargo orders. We promise and guarantee safety and secure transport on all kinds of cargo as well. On a mission to provide better freight deliveries, our brand is known for going the extra mile to enable customer satisfaction services. We call it the Silicon Group advantage!
Guaranteed Trucking & Freight Solutions
Substantial cargo insurance on all freight claims following our published terms and conditions
Globally acceptable auto liability and workers’ incentives
Compensation initiative for staff of the Silicon Group to enable them to commit to delivering customer satisfaction services
Issued TWIC cards to all the Silicon Group inter-modal truckers to guarantee competency on the job. Our trucking services are also IAC compliant with EDI availability
We take pride in our excellent CSA score for providing custom freight services always.
24/7 night and weekend service
Sustainable Financial Strength
In business for last 10 years with sustainable Financials.
We constantly invest resources into updating our strategies and tools to provide the best acceptable freight services
We also hand out references upon request
Highly-maintained, Clean & Reliable Fleet
Routine maintenance and mechanical checks on our trucks for reliable freight services
The Silicon Group has 100% new and custom built Roll Tite or Conestoga trailers.
We always have highly-maintained trucks available on stand-by for your freighting needs
Fleet ready to transport your cargo across the contiguous 48 states
We ensure your customers receive their goods in a clean and professionally maintained equipment
Yearly multi-million dollars investment budget for fleet upgrade and general equipment maintenance
In 2020 alone, the Silicon Group coordinated 6000+ loads and 1000+ customers with 99.8% customer satisfaction feedback on all deliveries.
Freight Services to Fit Your Schedule
Properly coordinated transport on all simple or complex over-dimensional loads
With the necessary information, the Silicon Group would oversee all appointment schedules, container updates on release, and paperwork
We promise prompt email response in less than 30 minutes on business hours with rates and order confirmations forwarded almost immediately
We carry out all logistics and warehousing operations in an 18,000-square-foot warehouse
Our customers enjoy the weekend, holiday, and emergency delivery benefits by partnering with us
Budget-friendly Rates to Help Reduce Cost
We monitor every freight status to cut down on all additional charges like waiting time charge and per diem risks
The Silicon Group utilizes an automated container tracking system on its fleet to help customers track their containers and also reduce per diem risks
We offer over two dozen customized automated reports on every order forwarded via email or EDI
To help reduce cost, we suggest cost-effective freight options to customers. Our competitive rates were structured and coordinated by our brokerage company, the Silicon Group to prevent pre-screened carriage
Optimal Cargo Protection
Our warehouse and office environment are protected with 24/7 camera recording
Cargo security guaranteed
Cargo protection and preventive measures from natural disasters with maximal IT backup, stand-by generators, and protocols of switching to the offline temporary office during online blackouts. Emergency communication setup with drivers, shippers, and staffers
We also offer first-respond training to our staff and team of shippers
Our trucks come with a GPS tracking system that allows our customers to pinpoint the exact location of their cargo as well as the estimated delivery time
Dedicated, Certified & Experienced Team
Thorough background checks on all employees before joining our team to reassure the safety of cargo
Our drivers deliver at a 25% turnover rate regularly compared to the industry’s 115% equitable size recorded by trucking companies
The Silicon Group drivers work to drive customer satisfaction.